Frequently Asked Questions (FAQ)

💳 What payment methods do you accept? #

We accept major payment methods including credit/debit cards, and secure online payments through trusted payment gateways. All transactions are encrypted and secure.

🔁 Do you offer refunds? #

Yes. We offer a 7-day money-back guarantee if you experience a fatal error or a genuine coding issue in our theme that prevents it from working as described. Please review our Refund Policy for full details.

🛠 What kind of support do you provide? #

We provide theme-related technical support, including setup assistance, bug fixes, and guidance for using theme features. Support is provided via our support system or email.

⏱ How long does it take to get support responses? #

We usually respond within 24–48 business hours. Pro users receive priority support.

🔌 Does support cover third-party plugins? #

Our support covers issues related to Trends themes only. We do not provide support for third-party plugins, custom code, or external integrations, but we may offer basic guidance when possible.

🔄 Can I upgrade from Free to Pro? #

Yes! You can upgrade from the free version to the Pro version at any time to unlock advanced features, premium layouts, and priority support.

📦 Are your themes GPL licensed? #

Yes. All ThryveWP themes are 100% GPL-compatible, allowing you to use, modify, and redistribute them according to GPL terms.

🔐 Are payments secure? #

Absolutely. All payments are processed through secure and trusted payment gateways. Trends does not store your payment information.

🧾 Will I receive an invoice after purchase? #

Yes. You will receive an email receipt/invoice after successful payment. If you don’t see it, please check your spam folder or contact support.

📧 How do I contact support? #

You can reach our support team by emailing  trendthemes806@gmail.com or through our support page. We’re always happy to help!